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Returns and Refunds Policy

At Vagabondessential Strip, we want you to be satisfied with your purchase. If you receive an item that is damaged, defective, incorrect, or otherwise eligible for return, please review the policy below.

1. Return Period

You may request a return within 14 calendar days from the date you receive your order.

Return requests submitted after the 14-day period may not be accepted.

2. Eligible Returns

To qualify for a return, items should generally:

  • Be unused and in their original condition
  • Be returned with original packaging and accessories, where applicable
  • Not show signs of misuse, damage, or excessive wear
  • Be accompanied by relevant order information

Certain items may not be eligible for return where their condition, nature, or applicable requirements prevent resale.

3. Damaged or Incorrect Items

If your order arrives damaged, defective, or contains an incorrect item, please contact us within 7 calendar days of delivery.

Please provide your order details and, where appropriate, clear photographs showing the issue. We will review the request and provide instructions for the next steps.

4. Return Review

Once we receive the returned item, we will inspect it to determine whether it meets the applicable return requirements.

The inspection process may take up to 5 business days after the returned item is received.

5. Refund Processing

If your return is approved, the applicable refund will be processed within 7–10 business days after approval.

The time required for the refund to appear may vary depending on the payment provider or financial institution involved.

6. Non-Returnable Items

Returns may not be accepted for items that have been used, altered, damaged after delivery, or returned without the required original condition or packaging.

We may also decline a return where the item does not meet the requirements of this policy.

7. Return Shipping

If an item is damaged, defective, or incorrectly supplied, please contact us before returning it so that we can provide appropriate return instructions.

For other eligible returns, return shipping arrangements may depend on the circumstances of the return.

8. How to Request a Return

To request a return, contact us with:

  • Your name
  • Order details
  • Date the order was received
  • Reason for the return
  • Photographs or other supporting information, if applicable

Please send your request to:

Email: [email protected]

9. Changes to This Policy

Vagabondessential Strip may update this Refunds & Return Policy from time to time. Any changes will be posted on this page with an updated Last Updated date.

10. Contact Us

For questions regarding returns or refunds, please contact:

Vagabondessential Strip
Email: [email protected]