At Vagabondessential Strip, we want you to be satisfied with your purchase. If you receive an item that is damaged, defective, incorrect, or otherwise eligible for return, please review the policy below.
You may request a return within 14 calendar days from the date you receive your order.
Return requests submitted after the 14-day period may not be accepted.
To qualify for a return, items should generally:
Certain items may not be eligible for return where their condition, nature, or applicable requirements prevent resale.
If your order arrives damaged, defective, or contains an incorrect item, please contact us within 7 calendar days of delivery.
Please provide your order details and, where appropriate, clear photographs showing the issue. We will review the request and provide instructions for the next steps.
Once we receive the returned item, we will inspect it to determine whether it meets the applicable return requirements.
The inspection process may take up to 5 business days after the returned item is received.
If your return is approved, the applicable refund will be processed within 7–10 business days after approval.
The time required for the refund to appear may vary depending on the payment provider or financial institution involved.
Returns may not be accepted for items that have been used, altered, damaged after delivery, or returned without the required original condition or packaging.
We may also decline a return where the item does not meet the requirements of this policy.
If an item is damaged, defective, or incorrectly supplied, please contact us before returning it so that we can provide appropriate return instructions.
For other eligible returns, return shipping arrangements may depend on the circumstances of the return.
To request a return, contact us with:
Please send your request to:
Email: [email protected]
Vagabondessential Strip may update this Refunds & Return Policy from time to time. Any changes will be posted on this page with an updated Last Updated date.
For questions regarding returns or refunds, please contact:
Vagabondessential Strip
Email: [email protected]